In a digital wallet app, language isn’t just communication. It’s security. An ambiguous term in a transaction flow, a confusing instruction on the receive screen, an imprecise legal notice: any slip can cause real errors with financial consequences for the person using it.
It was with that weight in mind that I worked on the review and localization of VVWallet, a Web3 wallet focused on the Latin American market.
Building language that earns trust
I translated and adapted the site, the app, and the legal documents into Portuguese, including the Terms of Use and Privacy Policy. More than translating, the challenge was striking the right balance between technical precision and clarity: crypto terms that had to be understandable for someone just arriving in that world, without losing the exactness that people already in it expect.
I proofread all three versions of the product (Portuguese, English, and Spanish), driving terminology consistency across the languages and making sure the experience felt coherent no matter which one someone chose.
Beyond the text: a UX lens
My role went beyond writing. I ran quality tests on the app, evaluating the flows against Nielsen’s heuristics, spotting where navigation could be more intuitive, where the copy raised doubt, and where a small change in wording cut friction and built confidence.
What this project taught me
Clarity isn’t an edge. It’s a responsibility.
Working on VVWallet reminded me that in a digital wallet, language isn’t just communication. It’s security.